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  FAQ 

***WE HAVE MOVED!***
PLEASE VISIT OUR NEW WEBSITE:

 

1. Do you offer discounts if I buy multiple items?

Wholesale

If you are trade we can offer generous wholesale discounts on our new diamante hotfix transfers. Proof of trade will be required. Please contact us for details.

2. Can you send me out a free sample?

Sorry but we cannot send out free samples as this is not cost effective for us. However, many of our products can be purchased individually or in small quantities so you can still sample our products at a low price.

3. How long do I have to wait for my order?

Items will  usually be dispatched within 2-3 working days but please allow an additional 1-2 days from dispatch date for your parcel to reach you. An email notification will be sent to you once your order has been dispatched.

 4. How much will the postage be?

Postage is charged at a flat rate fee of £1.95 {UK only} no matter how much you order. Please see our 'shipping' page for overseas postage.

3. What payment methods do you accept?

  • Paypal
  • Debit/Credit Card (please select the paypal icon at checkout)
  • Cheque/Postal Order

Payments can be made securely through paypal, transfer funds directly from your own login  or pay online with your debit or credit card, via paypal. Paying with paypal is fast, free and private. Merchants never see your financial information.

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4. Do you ship worldwide?

Yes, please view our shipping page for more information.

4. Can I have a VAT receipt?

We are not VAT registered so do not charge VAT, therefore we cannot provide a VAT receipt. 

 

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